Privacy Policy

Owings Mills Auto Tint, operated by Holy Mountain, Inc., respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you when you visit omautotint.com, contact us, request information, or book a service.

Information We May Collect

We may collect information that you voluntarily provide, including:

• Name
• Phone number
• Email address
• Vehicle year, make, and model
• Appointment information
• Service selections
• Messages or inquiries you send to us
• Payment or transaction-related information provided through our payment or booking providers

We may also automatically collect limited technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Referring website
• General website usage information

How We Use Your Information

We may use your information to:

• Schedule and manage appointments
• Provide quotes, pricing, or service information
• Communicate with you about your appointment or vehicle
• Process payments
• Provide customer support
• Maintain transaction and service records
• Improve our website, services, and customer experience
• Measure website and advertising performance
• Prevent fraud or misuse
• Comply with legal, tax, accounting, or regulatory requirements

Online Booking and Payments

We may use third-party providers, including Square, to process appointments, payments, deposits, and related transactions.

Information submitted through these services may also be subject to the privacy policies and terms of those providers.

Owings Mills Auto Tint does not directly store complete payment card information submitted through third-party payment processors.

Cookies and Analytics

Our website may use cookies or similar technologies to understand how visitors use the site and to improve website performance.

We may also use third-party analytics or advertising services, such as Google or Meta, which may collect information through cookies, pixels, or similar technologies.

You may be able to limit or block cookies through your browser settings.

How We Share Information

We do not sell your personal information.

We may share information when reasonably necessary with service providers that help us operate our business, including:

• Payment processors
• Appointment and scheduling providers
• Website hosting providers
• Analytics providers
• Advertising platforms
• Accounting or professional service providers

We may also disclose information when required by law or when reasonably necessary to protect our business, customers, or legal rights.

Vehicle Photos

With customer permission, we may photograph vehicles before, during, or after service for documentation, marketing, social media, or portfolio purposes.

When appropriate, we may obscure license plates or other identifying information.

You may ask us not to use photographs of your vehicle for marketing purposes.

Data Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, loss, or misuse.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Data Retention

We retain information only as long as reasonably necessary for business, customer service, accounting, legal, warranty, and recordkeeping purposes.

Your Choices

You may contact us to:

• Ask what personal information we have about you
• Request correction of inaccurate information
• Request deletion of information when appropriate
• Ask us to stop using your information for certain marketing communications

Some information may need to be retained for legal, transaction, tax, warranty, or recordkeeping purposes.

Children's Privacy

Our website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Third-Party Links

Our website may contain links to third-party websites or services.

Owings Mills Auto Tint is not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised “Last Updated” date.